Know what the Legal terms cover
Our Legal terms describe the conditions for creating and using an account, completing phone verification before account access, and keeping your account details accurate. They also explain how wallet records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account are handled when they appear
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in account activity. Access and eligibility depends on local law, so the terms may apply differently according to your location and applicable Indonesian requirements. The same policy scope covers lobby access, account closure requests, restricted access decisions and updates to these pages. Please read the current
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wording before you open an account or send funds, then keep a copy for your own records. If a sentence is unclear, our support route can direct your question to the right policy contact without asking you to repeat the account issue several times.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.